Get Help with Home Repairs
Need to fix something in your home? Start here. We can help you understand what to do next and connect you to trusted help.
These repair problems should be addressed right away.
What’s going on at home?
Choose the repair problem that sounds most like yours.
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A leaking roof can damage ceilings, walls, floors, and more. Even a small leak can turn into a bigger problem fast.
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Leaks, burst pipes, and water damage can spread quickly through your home. They can lead to bigger repair problems if ignored.
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If your heat, hot water, or electric is out, your home may become unsafe.
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Tell us what’s going on, and we’ll help you figure out the next step.
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Cracks, mold, stains, or other signs of damage may point to a bigger repair problem. Get help now if you see major cracks, strong smells, or anything that feels unsafe.
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Lead can be dangerous, especially for children and pregnant people. Older homes may have lead paint or lead dust.
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Repair costs can add up quickly. Some homeowners may qualify for loans, grants, or other help.
Can I get help paying for repairs?
Repairs can be expensive, and some homeowners may qualify for loans, grants or other repair-related help.
We can help connect you to someone who can help you understand your options.
See if you qualify for HomeFix, a program that helps eligible NYC homeowners pay for home repairs with low- or no-interest loans. Some loans may be forgivable.
Or, click the Get Help Now button to tell us what’s going on. We’ll connect you to the right help.
You can also call us at 646-786-0888, Monday through Friday, 9 am to 5 pm.
If you call after hours, leave a message. Someone will get back to you as soon as possible.
What should I do now?
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Partner Contact
Questions about referrals or want to connect your organization? Reach us at helpdesk@cnycn.org.
The NYC Department of Housing Preservation and Development has a guide for NYC homeowners with help on repairs, code violations, financial assistance, and local laws.
The Homeowner Help Desk is a partnership between the Center for NYC Neighborhoods, a nonprofit organization that has protected homeowners since 2008, the NYC Department of Housing Preservation and Development, and local community-based organizations.
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